TERMS AND CONDITIONS
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Service Call and Rates:
a) Upon contacting AJC Plumbing, a call-out fee of R650 will be charged, which will be waivered if the quotation is accepted.
b) Hourly rates:
Monday to Friday (7 am to 6 pm): R950
Saturday (8 am to 3 pm): R950
After hours, Sunday, and public holidays: R1450
c) Blocked drains requiring a machine or drain rods will be charged at R1500 per hour.
d) Standard hourly rates apply to sinks, basins, showers and gulley’s.
e) A detailed issue assessment and quote will be provided before any work is undertaken.
2. Payment Terms:
a) Payment is required upon completion of the work.
b) If the work is declined, the call-out fee of R650 is applicable.
c) Accepted payment methods: Cash, cards, or EFT (Proof of Payment must be issued).
d) All prices exclude VAT and materials.
3. Ownership and Payment Responsibility:
a) All materials remain the property of AJC Plumbing until full payment is received.
4. Bank Details and Payment Caution:
a) AJC Plumbing will never change its bank details.
b) Clients are advised to call and verify bank details before making any payment to prevent errors.
5. Guarantee and Liability:
a) All work is guaranteed, a detailed breakdown will be issued upon request.
b) AJC Plumbing is not responsible for pre-existing installations that do not comply with plumbing standards.
c) AJC Plumbing is not liable for damages caused to property during plumbing work, including damage to hidden pipes, cables, brickwork, tiles, carpets, paving, cupboards, and ceilings.
6. Legal Action for Non-Payment:
a) In the event of legal action for outstanding amounts, the customer is responsible for all costs incurred to collect the debt.
7. Customer Acknowledgement:
a) By accepting the contract, the customer acknowledges and accepts the terms and conditions outlined above.
b) The signatory certifies that they have read and fully understand the contents of the conditions.
For further inquiries or clarification, please contact AJC Plumbing at:
Phone: 011 452 3368
Cell/WhatsApp: 072 265 2335
Email: help@ajcplumbing.co.za
Website: www.ajcplumbing.co.za