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PRIVACY POLICY

1. Introduction

AJC Plumbing cc is committed to protecting the privacy and confidentiality of personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection regulations. This privacy policy outlines how we collect, use, disclose and safeguard your information.

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2. Information Collection

a) Personal Information:

  • We collect personal information necessary for business purposes, including but not limited to names, contact details, addresses and payment information.

b) Website and Online Services:

  • When using our website or online services, we may collect information such as IP addresses, cookies and browsing history for analytics and improvement purposes.

  • Our website may contain links to third-party websites, and we are not responsible for the privacy practices of those sites.

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3. Purpose of Information Use

a) Service Provision:

  • Personal information is used to provide plumbing services, issue invoices and process payments.

b) Communication:

  • Contact details may be used for communication regarding service updates, appointment confirmations and relevant promotions.

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4. Information Security and Access

a) Protection of Information:

  • All information is protected by POPIA, and stringent security measures are in place to prevent unauthorised access, disclosure, alteration or destruction.

b) Network Usage Policy:

  • Users accessing AJC Plumbing cc's computer network must adhere to the network usage policy. By logging in, users acknowledge that activities, including emails and internet usage, may be monitored.

  • Users are required to protect company data, report security concerns and comply with all company policies.

c) Company Property:

  • All computers and related equipment are company property. Unauthorized use, removal or damage is strictly prohibited.

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5. Information Disclosure

a) Third-Party Providers:

  • Personal information may be shared with trusted third-party service providers only for the purpose of service delivery, payment processing or other business-related activities.

b) Legal Obligations:

  • AJC Plumbing cc may disclose information when required by law or to protect the rights, property or safety of the company or others.

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6. Data Retention

a) Retention Period:

  • Personal information is retained only for the duration necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law.

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7. Individual Rights

a) Access and Correction:

  • Individuals have the right to request access to their personal information and correct any inaccuracies.

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8. Changes to Privacy Policy

a) Policy Updates:

  • AJC Plumbing cc reserves the right to update this privacy policy as necessary. Any changes will be communicated on our website.

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9. Contact Information

If you have any questions or concerns regarding our privacy policy, please contact us at:

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By using AJC Plumbing cc's services or accessing our website, you acknowledge and agree to the terms of this privacy policy. Your privacy is important to us and we are committed to ensuring the security and confidentiality of your information.

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